ProCall One - Functions

ESTOS ProCall One functions:

Dialing, answering, hang-up, holding, call waiting, consultation, transfer, redirect, pick-up
Signaling via pop-up
Contact display & number assignment via pop-up
Hotkey dialing from all Windows applications
Definable redialing
One-touch dialing
Conferencing
Call diversion (internal & external)
Vanity numbers
Door opener
Charging information
Call planning (with reminder)
Caller journal with memo
Two lines (operating two lines from one workplace)
Programmable actions
Creation of contacts & number assignment (MS Outlook, Lotus Notes and Tobit David Infocenter)
Connection of ODBC and LDAP directory services
Reverse search on telephone book CDs
Display of unanswered calls in the inbox
Integration of SMS gateway with web-based interface
Least Cost Routing (LCR) support

Microsoft Outlook integration:

Lotus Notes integration:

Display of original Notes contact for answered call
Display of contact/name assigment with pop-up
Simple and fast search for Notes contacts
Redirection of unanswered calls to the Notes inbox
Integration of Notes contacts into ESTOS ProCall
Caller journal - optionally: Integrated caller button in Notes contact cards (SDK)

Tobit David InfoCenter integration:

Display of original contact for answered call
Display of contact/name assigment with pop-up
Simple and fast search for Tobit contacts
Redirection of unanswered calls to the inbox
Integrated caller journal
Dialing from Infocenter contact cards - optionally: Integrated caller button in Infocenter contact cards (SDK)

Additional databases:

Interfaces:

Installation: