ProCall product versions |
ProCall Business Outlook |
ProCall Business Notes/ODBC
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ProCall Enterprise |
TapiServer |
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Single User
1st. Party |
Serverbased
3rd. Party |
| Functions - ProCall Client |
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| Dialing, answer, hangup |
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| Configurable Pop-Up(bubble window, contact info, call log) |
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| Hotkey dialing (Dial, answer, hangup from all applications; dial through marking the number and pressing a predefined button) |
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| Customizable redialing |
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| Ziehlwahl |
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| Hold, unhold, brokerage, consultation, transfer |
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| Pickup, redirect |
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| conference |
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| Call diversion (internal / external calls) |
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| Powerdialer |
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| Number pad |
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| Project pins (for use with journal) |
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| Vanity numbers |
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| Least Cost Routing |
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| Door opener |
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| Charging information |
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| Telephone state (connected, busy...) |
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| Prearrange calls |
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| Call journal |
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| Primary Line |
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| Two lines (Operate 2 phones from one workplace) |
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| Terminal Server support *) |
 * |
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| Programmable actions |
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| Sounds (individual sound for each caller) |
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| Fast search (number, name, company) |
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| Display of additional information (company, ...) |
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| Creation of contacts, number assignment |
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| Access to LDAP directories *) |
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| Application Client (Notes/ODBC) |
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| Contacts / journal / tasks *) |
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| Import / export of contacts *) |
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| Open Notes forms with contact *) |
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| ODBC databases *) |
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| Add-In Client (Microsoft Outlook) |
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| Add-In technology |
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| Contacts / journal / tasks |
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| Powerdialer |
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| Displays unanswered calls in the mailbox |
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| Redirection of "unanswered call" e-mails |
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| Access to public Exchange folders *) |
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| Functions - workgroup bar |
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| Busy lamp field (overview in the workgroup, call colleagues internal, dockable window, multiple display options) |
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| Short-messaging |
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| "Out of office" display |
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| "Not logged on" display |
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| Dialing, pickup, redirect (to / from othercolleagues) |
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| Hangup |
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| Record calls as .mp3 files **) |
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| Browser Javaclient for CTI-Monitor (MAC / Linux) |
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| Functions - Remote TAPI |
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| Standard TSP (2 lines per user) |
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| Multiline TSP (all lines, cascading) |
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| Roaming Profiles |
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| Follow me (depends on PBX) |
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| Databases |
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| Windows Adressbook/Outlook Express |
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| Novell Groupwise |
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| Microsoft Exchange/Outlook |
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| Lotus Domino/Notes |
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| ODBC Datenbases |
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| Connection to ESTOS MetaDirectory |
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| ODBC / LDAP |
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| Lotus Notes, Exchange, Tobit David |
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| Active Directory |
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| Usermanagement |
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| Integrated |
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| Allows user / computer / groups |
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| Active Directory Domain |
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| Active Directory snap-In |
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| Security |
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| Logon with name / workgroup / domain authentification |
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| Installation |
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| MSI (Microsoft Windows Installer) |
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| Domain / group policy (managed installation) |
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| Different installation modes (administrator, user) |
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| Hardware licensing possible |
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| License server |
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| Serverside logs / status |
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| Event log |
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| Call log (Microsoft Access based) |
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| Status of lines / clients |
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| Software Developer Kit |
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| Commandline-tool (CTI-Control) |
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| ActiveX / COM (encapsulation of SDK) |
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| Application starter (Event Control) |
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| XML / SOAP (IP-interface) |
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| Interfaces |
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| Telephone book CD's (DasTelefonbuch für Deutschland, TwixTel) |
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| Specific datasources (own connectors) |
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| Webserver (SOAP, WAP, SSI) |
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