ESTOS Online News

Product Launch: Unified Communications technology manufacturer ESTOS announces telephony middleware for the Aura® Communication Manager from Avaya

Wed, 02 May 2012 10:30:00 +0200

Starnberg, 2^nd May 2012: ESTOS, an independent manufacturer of Unified Communications (UC) and Computer Telephony Integration (CTI) solutions, is announcing the approval of the ECSTA middleware solution for use with ACM. This middleware solution developed especially for the Device, Media and Call-Control Interface (DMCC) of the Avaya Application Enablement Service (AES) makes the integration of ACM into the application landscape of any company possible. Applications based on Microsoft TAPI can now be professionally integrated, in particular the ESTOS Bestseller ProCall+ Enterprise application. As an independent manufacturer, ESTOS offers a broad spectrum of middleware components for telephone systems from prestigious manufacturers.

With the ECSTA solution for Avaya ACM, this independent manufacturer of UC solutions from Starnberg has added an additional, professional third party TAPI driver to their established ECSTA product family. The ECSTA for Avaya ACM solution overlaying the Application Enablement Service (AES Version 4.2 or later) of Avaya Aura Communication Manager systems makes professional integration of third party, TAPI-compatible applications possible. This results in the ability to integrated CTI, CallCenter and UC solutions or CRM, ERP and specialist applications on an ad-hoc basis.

Maximum benefits: ECSTA for Avaya synchronizes perfectly with the newest generation of Microsoft operating systems, such as Windows Server 2008 R2 and Windows 7, supports the newest standards and characteristics for computer-supported telecommunications applications (CSTA) and captures attention through its simple installation and maintenance. Furthermore, the logically constructed user interface ensures intuitive operation for the administrator.

Christoph Lösch, Managing Director at ESTOS, says, "We are particularly proud of the error-free results from the Avaya DevConnect Compliance Test. This perfect result underscores the ESTOS demand for quality–simple installation and error-free operation at maximum reliability–for our professional CTI middleware solutions."

In principle, the ECSTA middleware product family from ESTOS makes communication between telephone systems and IT applications possible. At the technical level, the CTI protocol (e.g. CSTA) for the respective telephone system is translated for the world of Microsoft Windows, such as Microsoft TAPI. TAPI is practically an industry standard, which is supported by all leading software manufacturers. With this standard, the telephones connected to the telephone system can be used for a broad selection of computer-supported applications. The middleware solution makes guidance and control of the telephones possible through a central computer.

In doing so, ECSTA for Avaya ACM also makes the integration of the ESTOS Bestseller ProCall Enterprise software possible. This software is a leading UC solution with features like classic CTI, Instant Messaging and Presence Management for the improvement of collaboration in the company and even across corporate boundaries by means of Federation software.

CeBIT 2012: Unified communications software manufacturer ESTOS presents collaboration and mobility innovations at this year’s trade fair attendance

Thu, 09 Feb 2012 11:54:00 +0100

Starnberg, 9th of February 2012 – Collaborate smarter! All of the solutions that ESTOS is unveiling in association with its partners at CeBIT 2012 follow this maxim. The most important innovations relate to the field of mobility – involving Apps for the iPhone and Android – and are part of the forthcoming product generation from ProCall Enterprise. New desktop sharing functions also help to improve collaboration in small and medium-sized companies. Customers, specialist retail partners and press representatives can experience ESTOS unified communications (UC) modules live in showcases at ten different partner stands. At five partner stands in hall 13, experts from ESTOS will be on hand throughout the entire period of the trade fair to provide in-depth advice – at ALLNET, innovaphone, KOMSA Systems, nfon and Teldat (formerly Funkwerk). The latest solutions in the fields of business process integration, information management, cloud services and federation will be showcased in conjunction with partners. Five further partners will be presenting ESTOS software in the context of their own products.

This year’s CeBIT motto, “Collaborate smarter”, represents improvements in collaboration in small and medium-sized companies thanks to innovative solution modules for unified communications from ESTOS. These include new Apps for the iPhone and Android with functions such as presence management and instant messaging, which the Starnberg-based software manufacturer will be unveiling to the trade and fair public for the first time. With regard to mobility, the ESTOS team will also be on hand to provide information on aspects such as fixed mobile convergence (FMC), one number, bring your own device (BYOD) and mobile device management (MDM), allowing personal mobile terminals to be integrated in a profitable and secure way into everyday professional life. ESTOS is unveiling its new desktop sharing functions for ProCall Enterprise to help optimise communication processes. The UC software will also be supplemented with further federation functions. In addition to the SIP/SIMPLE open standard, ProCall Enterprise will in future also support the XMPP protocol, allowing networking with platforms from Cisco (Jabber) and Google, for example. This will allow presence information and instant messages to be exchanged securely across the entire enterprise. The latest solutions and valuable practical tips will be available for trade fair visitors in the fields of information management and business process integration too. The latter aims, through the integration of CTI and UC functions in CRM, ERP and specialist applications, to optimise communication-intensive business processes. On the subject of information management, ESTOS will also be delivering a new product version of its LDAP server MetaDirectory. Already an established tool for consolidating and providing contact data distributed across the entire company, it will in future also feature user administration functions and IIS compatibility. For suppliers of cloud solutions, ESTOS will be presenting specially adapted software modules and services that will allow cloud, IP-Centrex and SaaS solutions to be extended with valuable unified communications and collaboration features – and in particular professional CTI functions. You can meet the ESTOS team during CeBIT in hall 13 at the following stands: ALLNET: stand C57, innovaphone: stand D53, KOMSA Systems: stand D11, nfon: stand C13 and Teldat (formerly Funkwerk): stand C13 The ESTOS solution modules are also being showcased by our partners at the following stands:

Ferrari electronic: stand A26 in hall 4, Naumann Systemhaus: stand 54 in hall 2, QSC: stand A48 in hall 5, Vodafone: pavilion 32 and ZyXel: stand C58 in hall 13 We would be delighted – while stocks last – to offer you a free day pass. Customers, specialist retail partners and representatives of the press who would like to learn more about the solutions and topics described above ahead of the trade fair, or who would like to obtain CeBIT tickets, are invited to contact marketing@estos.de quoting "CeBIT" in the subject line.

ESTOS and Comdasys Bring Communications-Enabled Business Processes to Mobile Users

hille.vogel@estos.de — Fri, 23 Dec 2011 10:43:00 +0100

Starnberg and Munich, Germany, 23rd December 2011 — Comdasys, a leading provider of mobile Unified Communications solutions, and ESTOS, a leading and independent software vendor of Unified Communications (UC), today announced a cooperation which enables customers of ProCall Enterprise to use the ESTOS UC solution also on mobile handsets. The integration of Comdasys’ and ESTOS’ technology will benefit especially the SME market where the integration of business processes provides companies with significant economic and competitive advantages.

“With our cooperation Comdasys enterprise customers will be able to fully leverage ProCall Enterprise UC features for fully mobile extensions and using business processes also when travelling”, said Florian Bock, Managing Director of ESTOS. “Our user centric UC application allows ProCall Enterprise customers to seamlessly use their smart phones, or tablets with our ProCall suite of products making it the tool of choice for integrating business processes.”

“Users of our mobile solution will be able to see ESTOS ProCall Enterprise Server as a fully featured UC server that consolidates both user as well as line presence”, said Martin Bitzinger, CTO of Comdasys. “By using ESTOS ProCall in conjunction with the Comdasys Mobile Client, SME will be able to experience true Unified Communications with a level of integration and federation usually reserved to much higher-end market segments.”

The combined solution can be deployed with a variety of different PBXs ranging from Aastra, Avaya, Alcatel-Lucent, Cisco, Mitel, NEC, Seltatel and Siemens. It can also be deployed with other IP-PBX and even Open Source based installations in conjunction with snom and Samsung SIP Phones.

Unified Communications: ESTOS to Showcase Groundbreaking Cloud-based CTI at BroadSoft Connections 2011

hille.vogel@estos.de — Mon, 17 Oct 2011 14:08:00 +0200

Starnberg, Germany and Phoenix, Arizona, BroadSoft Connections 2011, October 17, 2011 – ESTOS, an independent software vendor of Unified Communications (UC) solutions, announced today the demonstration of its groundbreaking cloud-based computer telephone integration (CTI) at BroadSoft® Connections 2011: Crush It! at the JW Marriott Desert Ridge Resort from October 16 to 19, 2011, in Phoenix, Arizona.

ESTOS is a Showcase Sponsor of BroadSoft Connections and will present a leading professional telephony application programming interface (TAPI) driver for BroadSoft’s BroadWorks® platform. BroadSoft, Inc. (NASDAQ: BSFT) is the leading global provider of software that enables mobile, fixed-line and cable service providers to deliver real-time communications over their IP networks. The firm’s BroadWorks platform delivers a broad range of UC services including video, voice, hosted call center, conferencing, messaging and mobility, for businesses and consumers worldwide. With this partnership, ESTOS has created a foundation for cloud-based communications solutions with highly advanced UC and CTI features.

With the ECSTA for BroadSoft customers, the ESTOS development team has created CTI middleware built specifically for a carrier-grade VoIP application server. Besides enabling classic CTI solutions, ECSTA also enables the use of ProCall Enterprise (a UC solution) on the BroadWorks platform. ProCall offers instant messaging and presence management, as well as advanced CTI functions that improve teamwork. ProCall Enterprise also allows enterprises to benefit from Federation; a service that enables the use of instant messaging and presence information beyond the company premises with customers, suppliers or business partners - which is comparable to social networking. This ECSTA series is beneficial for hybrid solutions with on-premise components (i.e. integrated into the company’s ICT infrastructure), as well as completely hosted scenarios supplied by a service provider.

During BroadSoft Connections, ESTOS will also provide customer references and case studies that highlight the successful implementation of this solution. QSC AG, a telecommunications provider in Germany, has successfully deployed this solution with its “IPfonie” centraflex product portfolio. The solution is distinguished by its seamless integration of existing CRM and ERP infrastructures, as well as the incorporation of mobile devices.

Heinz-Jürgen Esser, product manager, QSC AG, said “Our ‘IPfonie’ centraflex is designed for the demands of small and medium-sized businesses. The BroadWorks platform, with its broad range of functions, enables us to provide optimal services to this market segment. This combined solution creates an important competitive edge for us, as its flexibility enables not only the typical migration scenarios based on existing information and computer technology (ICT) infrastructures, but also incorporates of a range of diverse phones, including iPhone or Android mobile devices and smartphones.”

“We are pleased to have ESTOS on board as a partner for UC and CTI,” said Leslie Ferry, vice president marketing, BroadSoft. “ESTOS has a strong presence in the central European market and we apppreciate its commitment to building value-added UC solutions, powered by BroadSoft Xtended.“

Christoph Lösch, managing director, ESTOS, adds: “In working with BroadSoft, we believe we have developed a leading solution in the area of cloud-based voice services with CTI. At BroadSoft Connections 2011, we will be showcasing this solution for the first time and are eager to gather feedback from the industry.”

For more information about BroadSoft Connections visit: www.broadsoftconnections.com.

Unified Communications: CTI and CSTA with Mitel Telephone Systems

hille.vogel@estos.de — Thu, 15 Sep 2011 15:27:00 +0200

Starnberg, 15th of September 2011 – ESTOS, an independent Unified Communications and CTI software vendor, announces the product launch of its ECSTA for Mitel. This middleware is designed for use with PBX systems of the Mitel Communications Director (MCD) series. It allows MCD systems to now work with all TAPI-based Microsoft applications, particularly ProCall 4.0 Enterprise, a solution for Unified Communications and CTI. As an independent software vendor, ESTOS offers a broad spectrum of middleware components designed for telephone & communications systems from many well-known manufacturers. Mitel is an international market leader in providing customized communications solutions for everyday office settings, and is listed on the NASDAQ (MITL).

With the ECSTA for Mitel, ESTOS presents a professional third-party TAPI driver and the first CSTA server designed for the Mitel MCD series (starting with Mitel 3300 ICP Release 9.0 or MCD 4.0). Before now, no CSTA interface was available for this type of system. Installed onto the MiTai interface, the ECSTA for Mitel provides a CSTA III server as well as a third-party TAPI TSP. This allows Mitel systems to work with TAPI-compatible solutions for CTI, call centers and Unified Communications – particularly ProCall 4.0 Enterprise from ESTOS.

Gijs Borsboom, Mitel’s Sales Director for Northern Europe, praises the introduction of the ECSTA for Mitel and the cooperation with ESTOS: “We are pleased that with this new middleware from ESTOS, there is now a professional third-party TAPI driver available. Our Mitel systems are now TAPI-compatible for use with the innovative communications and CTI solutions offered by ESTOS. We, along with our entire ecosystem of partners, profit from the expanded application possibilities provided by these special components, as well as from the very good reputation of ESTOS!”

Florian Bock, Managing Director ESTOS adds: “We welcome this partnership with another important PBX manufacturer. The new ECSTA for Mitel, as well as our closer partnership, will open up important new sales channels for us!”

ESTOS and Imagicle to announce the startup of a strategic technology partnership

hille.vogel@estos.de — Wed, 27 Jul 2011 11:53:00 +0200

Starnberg, Udine – 27th of July 2011 - ESTOS, an independent software vendor of Unified Communications, and Imagicle, an independent software vendor of applications to complete the vendor’s Unified Communications solutions, announce the startup of a technology partnership to merge the UC expertise, complementary product portfolio and footprint to bring additional value and opportunities to their channel partners and customers.

Imagicle has chosen ECSTA drivers from ESTOS to extend the compatibility of Blue’s Attendant to CSTA-based PBXs and exclusively provide an easy-to-use, advanced, cross-platform operator console ready to complete the ESTOS UC/CTI offering.

ESTOS and Imagicle will also be collaborating on the integration of advanced directory services to bring exclusive value to users needing to access company address books and contacts through their phones, desktop or mobile.

The partnership goals include the possibility for ESTOS customers to access Imagicle Fax Server, Skype Gateway and Call Recording applications directly through a click to activate a contact: Imagicle Voice Memory is already available to all ProCall Enterprise customers, to easily add out-of-the-box personal call-recording functionalities.

The cooperation is applauded by Florian Bock, Managing Director at ESTOS and President of ESTOS Italia: “The partnership with Imagicle is of international strategic value – we can offer enhanced, technically and seamlessly matched solutions to develop new markets.” From the Imagicle side, Christian Bongiovanni, co-CEO and CTO adds: “The ESTOS products – especially the ECSTA series – put us in a position to address new customer segments. Furthermore, not only our product portfolios are complementary – we can also achieve synergies with joint channel activities.”

All Unified Communications solutions from ESTOS and Imagicle can be purchased from established sales partners.

UC Solutions with Federation Technology - A Facebook Killer?

hille.vogel@estos.de — Tue, 17 May 2011 00:00:00 +0200

Starnberg, Germany – 17 May 2011. Independent unified communications software vendor ESTOS presents ProCall 4.0 Enterprise, its first UC solution featuring so-called federation technology. Federation is based on a Web 2.0 networking concept that affords companies the foundation to provide their employees with key performance features which have thusfar been principally offered by well-known social networks such as Facebook, ICQ and Skype. Many factors point to federation-capable UC products – such as newly released ProCall 4.0 Enterprise – becoming the preeminent social networking solution within the corporate world.

In addition to computer telephony integration, Office integration, presence management and instant messaging, ProCall 4.0 Enterprise - the latest unified communication software version from ESTOS - is enhanced with so-called federation technology. Designed for corporate use, it is an Internet communication concept founded on the social networking principle. Based on open standards (e.g., SIP/SIMPLE) and secure protocols (e.g., TLS), it creates a confidential framework for communication among the employees of ‘friendly’ companies with the goal of improving overall collaboration. In a manner similar to that of social networking, the user decides with whom he or she wishes to establish a ‘friendship’, as well as exchange instant messages (chat) and presence information.

In contrast to popular public networking services, federation-capable UC solutions afford companies their own flexible networking platforms. Such platforms allow their administrators to define, in accordance with company policy, with which other companies confidential networks may be established and developed. Each administrator also defines the profile and quality of transferable information as well as the services that may be used in each case. Once the initial network handshake is made (with, for example, a customer, a supplier or business partner), the two companies’ employees may then begin networking amongst themselves. At this stage, each individual user decides what information is visible to befriended contacts by setting security access levels accordingly. Available presence information ranges from simply ‘Available’ or ‘Busy’ to more detailed information, such as ‘In a meeting’ accompanied by the corresponding Outlook Calendar subject heading. The networking solution’s benefits are clear: By joining individual users together, regardless of their different physical locations, communication processes are simplified and made more agile, thus improving the efficiency and productivity of their respective companies.

The concepts of social networks in the public domain and federation networks differ in three essential ways. In the case of federation networking, it is immediately clear from the user’s perspective that the addresses being employed in communication indicate the affiliated company of each user, as well as, generally speaking, his or her e-mail address. ESTOS assumes that rules of etiquette will develop which will be similar to those now taken for granted in e-mail communication. Today, it is generally expected that business e-mail correspondence be conducted using e-mail addresses that indicate company affiliation, while private communication is typically conducted using e-mail addresses provided by public service providers. The second difference, and one which is greatly important for individual businesses, is that communication takes place directly between the associated companies, rather than via any third-party servers. The precise weakness of public-domain service providers is that their business models require them to analyse the contents of user communications. Thirdly, federation is based on open standards, thus allowing widely differing systems to be networked – including even public-domain networks, where desired.

Federation technology allows ‘friended’ companies to link themselves and their employees up independently and directly, thus rendering Facebook and its competitors obsolete in the business environment. In future, there will also be interfaces available for communicating with parties who only operate in such public communities. In the business environment, these public networks will only play a secondary role comparable to that of AOL or Compuserve in the context of current e-mail communications.

Christoph Lösch, Managing Director of ESTOS: “It’s in no business’s interest to have its employees sharing confidential information that offers a basis for other companies’ business models. But on the other hand, employees value modern communication services like presence information and instant messaging, and increase their productivity by using them. Federation technology provides the solution to this dilemma by enabling the company to reclaim its authority over and control of information, while at the same time making the value-adding application available to all employees. With its presence information and instant messaging features, it offers the alternative to popular social networks in the public domain for inter-corporate communications. Unlike with Facebook, ICQ, Skype and their competitors, a company using federation is able to design and organise its own network and communication tools amongst its employees, and - when required - supervise their use, as well. This is why professional unified communications solutions featuring federation technology will eclipse social networks very rapidly in the coming years, and force them back into the private-use environment. It’s doubtful that companies like Facebook will then be able to justify their supposedly enormous value. In this sense, you can consider federation technology to be the Facebook killer!”

ProCall 4.0 Enterprise featuring federation technology is available from specialised distributors and authorised retailers.

More Business Value - ESTOS at CeBIT 2011

hille.vogel@estos.de — Thu, 27 Jan 2011 18:13:00 +0100

Starnberg, Germany - 27 January 2011 - ESTOS, the technology leader in Unified Communications software, will present itself at this years’ trade fair under the motto “More Business Value”. After all, according to the company’s successful formula, unified communications plus integration in business processes equals more business value. The term business value refers to the value that an investment represents to a company. To find out about the latest generation of business-value-adding solutions offered by ESTOS software, trade fair visitors can visit any of the following ESTOS partner stands at CeBIT 2011: KOMSA Systems, ALLNET, innovaphone, snom, Tobit.Software and Vodafone. The value proposition of Unified Communications is to enhance efficiency for users and thereby increase business value; in other words, the value of a given investment to a company. In addition to direct effects, such as cost savings that have an immediate impact on profitability, the value of an investment includes indirect effects, such as process optimization and increased customer satisfaction. The latter effects are particularly significant when it comes to Unified Communications projects. According to a study by Gartner, Unified Communications solutions particularly contribute to business value when they are intelligently integrated with those business applications (e.g. CRM, ERP and industry software solutions) being used. This is the source of the successful formula from ESTOS: Unified Communications + Integration in existing business processes = More business value. At all partner stands, ESTOS will present the latest generation of its products that allow companies to realize more business value: ProCall 4.0 Enterprise, MetaDirectory 3.0 and CallControlGateway 3.0, as well as brand-new versions of the ECSTA product series. Specialists from ESTOS will be on hand with their trade fair partners to provide information about the range of solutions, while at each of the stands, applicable technological highlights will be presented. Trade fair visitors will thus be able to find out about the latest developments in the areas of Communications-enabled business processes (CEBP), federation, cloud-based services and mobility. KOMSA Systems: Hall 12, Stand C69 ProCall and MetaDirectory with UC and CTI functions optimize business processes. Typical integrations and case studies involving CRM and ERP solutions (Microsoft Dynamics CRM, NAV and Sugar CRM) will be presented, along with integrations with specialized applications from the financial sector (in particular, tax and finance advice, e.g. DATEV, DVAG). ALLNET: Hall 13, Stand C57 Modern enterprises require solutions that facilitate the mobility of their employees. Together with premium voice provider QSC and AASTRA, ESTOS will present a revolutionary solution based on the BroadWorks platform from BroadSoft that enables convenient CTI functionality, regardless of which telephone is being used. This solution also allows for the integration of all GSM and UMTS mobile phones as well as home office stations, thus eclipsing all previous FMC scenarios. snom: Hall 13, Stand 42 The opportunity to integrate cloud-based services is a central component of the new ESTOS product concept, which, along with compatible CTI middleware (ECSTA) and other features, includes examples of ways to interlace ProCall products with Google applications, as well as SaaS-based web collaboration systems (e.g. Fastviewer). innovaphone: Hall 13, Stand C34 The phenomenon of web-based social networking is reaching the business world, where the key technology of federation is facilitating improved collaborative activities beyond corporate boundaries. Federation is allowing organizations to securely exchange presence information and securely communicate via IM. Together with innovaphone, ESTOS is at the forefront of this development and is able to provide solutions for federation scenarios with ESTOS ProCall and Microsoft Lync Server 2010. Tobit.Software: Hall 6, Stand K15 On the first two days of CeBIT 2011, visitors to the Tobit networking lounge will have the opportunity to find out about the diverse range of integration possibilities offered by Tobit David.fx with its CTI and UC capabilities from ESTOS. Vodafone Pavilion P32 Since having received the medium-size business award as part of the ‘Initiative Mittelstand’ (Medium-sized Business Initiative) at CeBIT 2010, ESTOS ECSTA for snom has undergone substantial further development and is now a key component of OfficeNet, the new business solution from Vodafone. In combination with ESTOS CTI and UC capabilities and snom SIP phones, this virtual PBX will once again significantly enhance services offered by Vodafone to its business customers. ESTOS has an allotment of day passes to CeBIT 2011 that it would be pleased to make available to you, while quantities last. If you are a customer, partner or member of the press and would like to find out more about these solutions and topics in advance of CeBIT, or if you wish to receive day passes, please write to info@estos.de with “CeBIT” as the subject heading.

ESTOS ProCall Enterprise is verified as Citrix Ready

hille.vogel@estos.de — Wed, 12 Jan 2011 11:40:00 +0100

Starnberg, Germany – 12 January, 2011 – ESTOS, one of the leading European Unified Communication software vendors today announced that ESTOS ProCall Enterprise has been verified as Citrix Ready®. The Citrix Ready program helps customers identify third-party solutions that are recommended to enhance virtualization, networking and cloud computing solutions from Citrix. ESTOS ProCall Enterprise completed a rigorous verification process to ensure compatibility with Citrix XenApp^TM, providing confidence in joint solution compatibility. The Citrix Ready program makes it easy for customers to identify complementary products and solutions that can enhance Citrix environments. Customers can be confident that ESTOS ProCall Enterprise has successfully passed a series of tests established by Citrix, and can be trusted to work effectively with Citrix XenAppTM in order to optimize communication enabled business processes in mid-sized companies. ESTOS ProCall Enterprise is a Unified Communications solution offering all basic Computer Telephony Integration (CTI) functionalities as well as latest features and services like Presence Management, Office Integration and Instant Messaging – shortly also Federation. The Citrix Ready program certifies that ESTOS ProCall Enterprise perfectly suited for the integration in companies with one data center and various branch offices. “As a member of the Citrix Ready program, we are able to offer customers intelligent solutions that combine ESTOS ProCall Enterprise with Citrix XenApp^TM,” said Christoph Lösch, Managing Director of ESTOS. “The offering clearly demonstrates our plans to work closely with trusted partners, through the Citrix Ready partner ecosystem, in order to provide the highest quality experience for our customers.” About the Citrix Ready Program The Citrix Ready program identifies verified solutions that are trusted to enhance virtualization, networking and cloud computing solutions from Citrix, including Citrix® XenDesktop®, XenApp™, XenServer®, NetScaler® and GoToMeeting®. The Citrix Ready designation is awarded to third party products that have successfully met verification criteria set by Citrix, and gives customers an added confidence in the compatibility of the joint solution offering. The Citrix Ready program leverages industry-leading alliances across the Citrix partner eco-system to meet a wide variety customer needs, and currently incorporates over 2,800 partners who have demonstrated more than 18,000 product verifications. It also includes the Citrix Ready Community Verified program which allows customers to see thousands of products that have been verified by other customers to work in their production environments. The Citrix Ready program received the Alliance Excellence Award from the Association of Strategic Alliance Professionals (ASAP) for creating a strong community through implementation of new, innovative best practices. More information about the Citrix Ready program can be found at www.citrix.com/citrixready. Reach Citrix ready using social media via the Citrix Ready blog site and Twitter.

ESTOS goes Italy: Unified Communications software vendor ESTOS strengthens its international presence with a branch in Udine

hille.vogel@estos.de — Thu, 09 Dec 2010 14:13:00 +0100

Starnberg, Germany - December 09, 2010 – The Unified Communications software vendor ESTOS just announced the founding of ESTOS Italia Srl in Udine, Italy. The opening of this new branch is part of the company’s continued expansion in the region and underscores the area’s importance as a market. The new subsidiary’s CEO is Alessandro Parisi. For several years, ESTOS has maintained a presence in Italy through strong partners and successfully carried out numerous projects during this time, the latest of which was at the building materials supplier Knauf. As part of its expansion strategy, the Unified Communications software vendor founded its first foreign branch, ESTOS Italia Srl, this November in Udine. From now on, the subsidiary will be responsible for bringing the ESTOS Unified Communications portfolio to market throughout the entire Mediterranean region. This includes the best-selling Unified Communications software ESTOS ProCall Enterprise as a network solution and ESTOS ProCall One for single-user setups, as well as the ESTOS MetaDirectory LDAP-server and the ECSTA series as middleware (CSTA/TAPI) for all established PBX and PBX enterprise systems. As in all other regions, ESTOS products will be sold indirectly through a network of partners. This includes distributors such as NextMedia, EDSLAN, ASIT and ALLNET, for example, as well as well-known systems integrators such as SurfTech, which specializes in Citrix and terminal servers as well as Ingest for Microsoft Dynamics. Additionally, the areas of hosting and IP Centrex will also become an increasing part of the company’s focus on the international level. As Managing Director of ESTOS Italia Srl, Alessandro Parisi heads up the branch in Udine and is responsible for regional business activities in the areas of sales, marketing, support and presales. Parisi has been active in the ICT business for more than 20 years and thus possesses a wealth of experience in the area, including the entire ESTOS portfolio. “Especially in the last few quarters, we have experienced a marked increase in demand for classic CTI and Unified Communications products,” says Parisi. “I’m looking forward to this new challenge and am convinced that new and innovative solutions for telecommunications – like Unified Communications, for example – will significantly optimize processes in companies.” “Italy is an important market for ESTOS,” says Florian Bock, President of ESTOS Italia Srl and Managing Director of ESTOS GmbH. “Throughout the entire region, we see great potential for our Unified Communications products, which have been specifically designed with the demands of medium-sized companies in mind, both in on-premise and hosted scenarios. The founding of ESTOS Italia Srl is an important milestone in our strategy for internationalization.”