Here you can find various scenarios and industry solutions as well as further examples to integrate with telephone systems, business processes, groupware, server and telephone books.
Professional internet telephony services from the cloud should not end up as plain telephony offering only. Customers who migrate their telephony services into the cloud are supposed to be innovative and technology affine. Internet telephony service providers should meet business customers’ expectations. Those expectations are beyond telephony functionality and some extra features, as the experts say.
Here you can find a selection of PBX Systems from renowned vendors for which ESTOS has developed special products, upgradings or modifications for optimal entanglement.
The idea of social networks on the basis of web-based technologies reaches companies. The new key technology federation enables this improved cooperation across enterprise borders. With federation, organizations and exchange presence information and instant messages today in an open and secure way (SIP SIMPLE & XMPP). In Europe, ESTOS stands at the forefront of this development and can provide solutions for different federation scenarios.
Professional internet telephony services from the cloud should not end up as plain telephony offering only. Customers who migrate their telephony service into the cloud are supposed to be innovative and technology affine. This can be supplemented with Unified Communications- & CTI-components from ESTOS to collaborate smarter!
The integration of Unified Communications functionalities in companies – known as Communication Enabled Business Processes (CEBP) gets more and more important. Already today it is possible to integrate in sytsems like Microsoft Dynamics CRM, NAV or AX.
New interfaces in the ProCall Software will give a further boost.
Only one click in ProCall Enterprise allows the user to send, receive or edit faxes – possible with the integration of ProCall and Office Master from Ferrari electronic. The complete and comfortable access to the faxjournal makes the ProCall solution perfect.
Intelligent drivers for standard client connections and networked systems enable the best possible connection. Options for native device drivers and middleware for different systems are also available. This allows the implementation of scalable mulit-site and multi-vendor scenarios.