Unified Communications Components for BroadSoft exclusively from ESTOS

Meet the ESTOS team this year at BroadSoft Connections event 2011 - taking place October 16 - 19 - in Phoenix, Arizona. The software vendor is presenting to the industry audience the first professional TAPI driver for the BroadSoft® BroadWorks® platform. BroadWorks, a SIP-based VoIP platform, is employed by major carriers and service providers worldwide.The new ECSTA series for BroadWorks enables the use of professional third-party TAPI applications – e.g. the Unified Communications solution ProCall Enterprise – in combination with the BroadSoft® BroadWorks® platform. If you are interested in our new software components for BroadSoft plese send us an E-Mail: contact@estos.com.

The first shared customer reference is the premium voice service provider QSC AG of Germany, which can now offer an outstanding solution that is distinguished not only by its seamless integration of existing CRM and ERP infrastructures, but also by its perfect incorporation of mobile devices.

// Communication-Enabled Business Processes

• Convenient Call Handling and full Journaling with CTI
• Full Presence Management with Phone Status & Calendar Integration
• Secure Enterprise Instant Messaging
• Full Outlook/Exchange Integration
• Federation ProCall-ProCall and ProCall-Microsoft OCS/Lync
• Server/Client Architecture
• Seamless Integration of Contact Data (CRM, ERP, LDAP, ODBC)


// Benefits

• Deploy all 3rd-Party TAPI Applications with BroadSoft BroadWorks Platform
• Support of both 32 and 64 Bit OS such as Windows 7 and Server 2008 R2
• TerminalServer and Citrix compliant, Support of Virtualization
• Fee-based License Models as an Option for Service Providers
• Compete against PBX Vendors with proprietary UC Offering
• Hosted Customers are transient; UC would create “Stickiness” to the Solution