• Unified Communications & Classic CTI
  • ProCall 3.0 Enterprise
  • ProCall 2.2 Enterprise
  • ProCall One
  • PhoneTools for Communicator
• Database & Directory Services
• Drivers & Middleware

Hardware - PBX

• VoIP-, Hybrid- or classic PBX with LAN, USB or S0
  
  

Software - PBX

• TAPI- and/or CSTA driver for Microsoft Windows
• Depending on manufacture, line - or user-license for CIT use
  
  

Hardware - PC-server

• PC with 1 GHz frequency
• 256 MB memory
• 50 MB harddisc
  
  

Software - PC-server

• Microsoft Office Communications Server licensed ( with Enterprise CALs for RCC)
• Microsoft Adressbook Server with normalized phone numbers

Software - PC-Client

• Microsoft Office Communicator client