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Softphone Functions (SIP)

ProCall 6 Enterprise

With the integrated SIP compatible softphone, you can conduct VoIP phone conversations with external and internal participants at the Windows workstation and in the smartphone app, whether in the office or on the road.

Softphone Functions (SIP)

Each ProCall Enterprise workstation has two lines. Users can decide whether they want to make calls directly via the PC with a headset, in addition to the normal "classic" telephone. Basically, the following combinations can be selected: Two SIP lines, an SIP line and a classic telephone line, or two classic telephone lines (if they don’t want the softphone functions), the choice is with the customer. A number of selected softphone functions have already been released on a variety of telephone systems.

Supported Functions and Telephone Systems

The following functions are supported by ProCall 6 Enterprise, other functions are planned.   

  • Call*
  • End/Close*
  • Reject*
  • Hold
  • Forward
  • Dial DTMF
  • Blind Transfer (Ringing and Connected)
  • Consultation Transfer
  • Conference Call (3 Participants)
  • Call Waiting Function with Toggle
  • Call Forwarding (via UCServer)
  • DND (Do Not Disturb)*
  • Busy-On-Busy
  • Comfort Features:
    Jabra, Logitech, Plantronics, Sennheiser

* Scope of functions of ProCall 6 Mobile

Connection to the following telephone systems has been tested and approved by estos.  

  • autphone aut-voice
  • Alcatel OXO connect
  • Alcatel OmniPCX Enterprise (OXE)
  • Auerswald (FONtevo) COMpact/COMmander
  • Avaya IP Office
  • bintec-elmeg
  • HFO Telecom Centrex Plattform
  • innovaphone
  • Mitel MiVoice 400
  • Mitel MX-ONE
  • Panasonic KX-NS(X) Serie
  • reventix virtual PBX
  • Unify OpenScape 4000
  • Unify OpenScape Business

 

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