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Unified Messaging with ixi-UMS Enterprise

ixi-UMS Enterprise is a modular unified messaging software for larger companies or special customer project requirements and integrates fax, voice, and SMS into system environments such as Microsoft Exchange or IBM Domino or SAP. ixi-UMS Enterprise also provides mobile access to all messages.

 

 

In addition to the existing e-mail function, the features fax, voice and SMS are setup and managed via a single integrated server-based platform. The mobile access is managed on this platform, the messages are retrieved directly here and are always on the current status.

With Unified Messaging, the workstation PC becomes a universal terminal for the user.

This allows users to manage all types of messages  within one single interface - directly from their workstation or from PC, tablet or mobile device. Sending and receiving fax, voice and short messages takes place in your usual messaging client, such as Microsoft Outlook or IBM Notes. ixi-UMS Enterprise integrates the additional functions into proven messaging system architectures such as Microsoft Exchange Server or IBM Domino via an SMTP connector. By this the installation and training costs remain low.

The ixi-UMS Enterprise Unified Messaging Server integrates with the ProCall Enterprise solution: Users can send faxes directly from their client or monitor. The technical handling is executed by the Unified Messaging Server ixi-UMS Enterprise.

The estos ProCall Enterprise user can either select a contact in his client or monitor. If he clicks the right mouse button, the same actions are available to him. If he decides to choose "send fax", an e-mail window opens with the fax addressing: number@ixifax.com. Now the user can write text, attach files or even both. The user receives the send report in his inbox.

Functions ixi-UMS Enterprise
ixi-UMS Fax

ixi-UMS Fax

Fax (send and receive)

ixi-UMS Enterprise, the powerful Unified Messaging Server from estos supports the fax service (for fax group 3). This allows you to send and to receive faxes directly client / server-based from the workstation.

ixi-Inspector

ixi-Inspector

Easy monitoring

Using ixi Inspector to monitor the UM system and its associated services, processes, directories, and logs. The monitoring tool can, if necessary, stop processes, restart services and computers, send an e-mail, a UM message or a Net message, generate an entry in the EventLog, or run any program. further information

ixi-UMS Voice

ixi-UMS Voice

Your personal answering machine

ixi-UMS Enterprise can be used as an answering machine directly at the workplace, using individual announcements and listen to incoming voice messages directly at the workplace or from mobile phones

ixi-UMS SMS

ixi-UMS SMS

Send and receive short messages by SMS

ixi-UMS supports the SMS (Short Messaging Service) service. This allows you to send oder receive short messages client/server based directly from the workstation.

Mobile mit ixi-UMS

Mobile mit ixi-UMS

Mobile management and retrieval of UMS messages

 

Unified messages can be retrieved via ixi-UMS on PC, phone, tablet or smartphone. Access to the e-mail mailbox also allows access to the ixi-UMS messages automatically.

Simple, slim, economical, inexpensive

Simple, slim, economical, inexpensive

No computer hardware

You do not need powerful computer hardware because the ixi UMS Unified Messaging Server uses the existing architecture with Message Transfer Agent, databases, and E-Mail clients. Benefit from low follow-up and training costs.

Single Store, never inconsistencies

Single Store, never inconsistencies

Single store, never inconsistencies

Thanks to the clean and clear architecture, inconsistent data can not be arise. No replication occurs, either the message data, or the administrative data or parts thereof.

Design options

Design options

MDS Message Distribution Server

The ixi-UMS Enterprise service offers companies with distributed locations meaningful routing possibilities. For example, the delivery of messages can also take place via any IP connections. It is also useful to use the MDS to increase the fail-safety and to integrate ixi-UMS seamlessly into security concepts with a firewall. further information

 

 

Reliability / High availability

Reliability / High availability

High availability by redundancy and monitoring

Install two or more ixi-UMS Enterprise server with identical capacities and services on different computers: The tasks are distributed according to the load-balancing Load-Balancing principle. If a computer is not available, the messages are processed via the server on the available computer.

Security

Security

Modular software

The modular design of the ixi-UMS Enterprise software makes it possible to support the respective firewall concept. The individual components can be decoupled meaningfully. further informationen

 

 

Technical Requirements

  • ISDN / TDM
    • S0 and S2M (CAPI 2.0)
  • Fax over IP
    • Signaling: SIP, H.323
    • Voice: G.711, G.729, Speex, GSM 6.10
    • Fax: T.38, SoftFax
  • PBX or Media Gateway (please click)

 

PC-Server - Software

 

  • Microsoft Windows® Server 2016
  • Microsoft Windows® Server 2012/2012R2
  • Microsoft Windows® Server 2008R2
  • Microsoft Windows® 10
  • Microsoft Windows® 8.1
  • Microsoft Windows® 7 SP1

 

Connectoren / Interfaces / Integration

 

  • Microsoft Exchange Server (2016 / 2013 / 2007 / 2003)
  • IBM Notes/Domino 6.0x, 6.5x, 7.0x, 8.0x, 9.x
  • SAP-Systeme (All in One, Business Suite, R/3, ERP/CRM)
  • SMTP Mailer (e.g.: Novell GroupWise, Open Xchange, u.a.)
  • Hosting environments / SaaS:
    (Microsoft Online Services / Office 365 / BPOS, Hosted Exchange, IBM SmartCloud Notes, Google Apps, ...)