ixi-UMS Enterprise is a modular, unified messaging software that integrates fax, voice, and SMS into system environments such as Microsoft Exchange or IBM Domino, and provides mobile access to all messages, including e-mail.
In addition to the existing e-mail function, the features fax, voice and SMS are setup and managed via a single integrated server-based platform. The mobile access is managed on this platform, the messages are retrieved directly here and are always on the current status.
With Unified Messaging, the workstation PC becomes a universal terminal for the user.
This allows users to manage all types of messages within one single interface - directly from their workstation or from PC, tablet or mobile device. Sending and receiving fax, voice and short messages takes place in your usual messaging client, such as Microsoft Outlook or IBM Notes. ixi-UMS Enterprise integrates the additional functions into proven messaging system architectures such as Microsoft Exchange Server or IBM Domino via an SMTP connector. By this the installation and training costs remain low.
The ixi-UMS Enterprise Unified Messaging Server integrates with the ProCall Enterprise solution: Users can send faxes directly from their client or monitor. The technical handling is executed by the Unified Messaging Server ixi-UMS Enterprise.
The estos ProCall Enterprise user can either select a contact in his client or monitor. If he clicks the right mouse button, the same actions are available to him. If he decides to choose "send fax", an e-mail window opens with the fax addressing: email@example.com. Now the user can write text, attach files or even both. The user receives the send report in his inbox.