Telephone directory integration for contact searches and reverse searches
Do you want to know who is calling before you take the call in case of new customers too? If yes, then you can benefit from the connection of public telephone directory providers to your UC software.
'Das Telefonbuch' on the DVD or WebService is an ideal addition to the ProCall applications, the Contact Kit of Microsoft Lync and the MetaDirectory. Benefit from access to German telephone, fax, cell phone and service numbers as well as official subscriber data of Telekom Deutschland GmbH and other network providers (e.g. Arcor, Hansenet, Versatel).
HEROLD, the supplement for ProCall and Contact Kit for Microsoft Lync in the Austrian market. With the multi-user version of the Austrian telephone directory and the 'Gelben Seiten' (Yellow Pages), you can find more than 3 million Austrian telephone numbers and data on around 360,000 companies.
(information only available in German)
Directories ETV Inside is your professional access to the latest registered directory data of directories. Your employees will immediately see who is calling. A search for known data elements such as 'Family name, First name and Town' is also possible. This product is extremely suitable for integration in your CTI environment.