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ProCall LiveChat Beta

Addressed directly! Take advantage of an opportunity! 

With ProCall LiveChat, you communicate with visitors to your website from the start with no barriers and in real time via the browser. Take every opportunity of a live chat to get to know your customers better, solve customer problems quickly and therefore promote your sales!

Live Chat integration for your infrastructure.

With ProCall LiveChat, your website visitors will no longer be strangers. Communicate with them directly via the Internet and let no opportunities, leads or feedback be wasted. Take advantage of integrating ProCall LiveChat seamlessly into your infrastructure. Single-Sign-On with your ActiveDirectory? Integration in your groupware system? Connection to your existing telephone system? No problem with ProCall LiveChat!

Communication without barriers. Make use of the opportunities!

Take advantage of a modern LiveChat and chat in real-time with your website visitors. Show them that you are available. Even better, let your customers decide whether they want to communicate with you via audio, video or just by text. All alternatives are possible directly from the browser with ProCall LiveChat without the necessity of having to install plug-ins. Make the availability of your employees transparent and offer a maximum level of customer service. Modern and simple. Your visitors will appreciate ProCall LiveChat!

 

 

Everything companies need to communicate over the internet
Contact Portal

Try live now

With the implementation of a modern Live Chat system, you will bring public contact partners of the company to your website. The ProCall LiveChat contact portal allows visitors to your website to choose the right contact person for their needs themselves and then to make direct contact with him or her. Using the integrated presence management, the availability of the individual contact partners is automatically controlled.

Multimedia business card

Try live now

The multimedia business card allows each  ProCall Enterprise user to use Internet-based real-time communication. For this purpose, each person receives a personal contact page with presence and contact information as well as the possibility for direct contact. And all this on the basis of a simple link. Simply add the link to your e-mail footer or your business card and plan an uncomplicated personal video conference with your customer.

Website Widget

Try it directly on this website.

Integrate the ProCall LiveChat widget easily into your existing website and communicate directly via audio, video and text chat with your website visitors. Help your customers with problems, increase your sales and gain a better understanding of your website visitors. With the versatility of a modern LiveChat system, you can already build and maintain a potential customer relationship at the very beginning.

Highlights from ProCall LiveChat
Contact partners with a personality

Contact partners with a personality

Give your contact partners a personality. Present your employees to your website visitors with a personal picture, individual contact data and their own presence. For a personal consultation experience in spite of the Internet. Show your visitors that they are talking to "real" people.

Easy set up

Easy set up

Regardless of whether you integrate ProCall LiveChat as a widget on your website, make your employees accessible via multimedia business cards or want to use the contact portal, you will never need more than integrating 3 lines of HTML code.

Intelligent ranking

Intelligent ranking

ProCall LiveChat includes an intelligent ranking system to allocate pending requests evenly among agents. Here the system always tries to display the right contact partner for each website visitor.

WebRTC Video Chat

WebRTC Video Chat

The use of WebRTC technology for audio and video communication allows high-quality real-time communication in the browser without plug-ins. To secure the connection, one of the most modern mechanisms, DTLS-SRTP, is used.

Automatic chat invitations

Automatic chat invitations

ProCall LiveChat automatically invites visitors to a chat. It is therefore not necessary to bother staff with "dead" chats. Your team can thus concentrate on the visitors who actually want to talk to them.

No annoying pop-ups

No annoying pop-ups

A chat with ProCall LiveChat will not be blocked by a browser, since it is not a pop-up. The chat is part of your website and is on the same page.

Technical requirements

  • ProCall 5 Enterprise
  • UCServer WebServices
  • Web Server

Information material

Not yet avaiable