Javascript is deactivated and some parts of the website will not work. Please activate Javascript.

Products
A variety of products

estos software products improve communication and collaboration in companies.

Gain an overview of the portfolio with the various versions of ProCall, MetaDirectory, ECSTA series and ...

To product overview

Unified Communications
Applications for Unified Communications (UC) make communication in companies more effective. They optimize the workflow of users by minimizing errors, making recurring activities easier and by simplifying collaboration with the team and business partners. estos offers both single-user and multi-user solutions. See for yourself!

Multi-user
ProCall 6 Enterprise

ProCall Analytics

Single-user
ProCall One R2

Software for digital customer contact & video consulting
LiveChat extends the classic possibilities in which a prospective customer can engage with a company to create interactive touchpoints. Via the website widget, the contact portal or the multimedia business card, the employees of a company can be easily reached by digital means.

LiveChat

Computer Telephony Integration
Computer Telephony Integration (CTI) is a central part of modern solutions for standardized communication (unified communications).

ECSTA
The estos TAPI Server provides all extensions of a telephone system as a TAPI resource in the network.

ECSTA 5 Series

TAPI Server
The estos TAPI Server provides all extensions of a telephone system as a TAPI resource in the network.

TAPI Server

Unified Messaging
Unified messaging services such as fax, voice-mailbox and SMS improve communication in the company and the workflow of the employees through easy integration into the business processes and through location and time-independent access to important information.

ixi-UMS

Directory services and databases
Link your telephone system and your CRM system with the MetaDirectory from estos. This means searching less and finding faster. This makes your company more efficient and your customers more satisfied.

MetaDirectory

Online meetings and conferences
Hold online meetings and conferences easily.

meet.estos.de

Modules for Microsoft Skype for Business
To Microsoft partners we offer useful extensions for Microsoft Skype for Business. Regardless of whether you integrate your contact data, connect your telephone system or want to upgrade with hotkey dialing, you are making the right choice with our products.

Contact Kit

PhoneTools
Applications
- Overview
- Hardware
- Software
- Cloud
A variety of applications
estos software is used in many different combinations and applications. Some of them are very typical while others may seem surprising.
Regardless of whether you are looking for inspiration or want information about a specific application area roughly divided according to hardware, software and Cloud scenarios, you can find an initial overview here.

To applications overview

Dream Teams: combine estos software with telephone systems, telephones and media gateways
There are many hardware products for telecommunication, such as telephone systems, telephones and media, and gateways. We show you some representative examples of the benefits provided by our software in combination with the products of leading manufacturers.

Telephone systems
Auerswald

Avaya

Kerio

Mitel MiVoice Office 400

teldat

Cisco

Panasonic

Unify

innovaphone

Alcatel-Lucent OmniPCX Enterprise

Phones
snom SIP-Telefone

Video door intercom
Baudisch Intercom

Behnke

Integration is the key to success.
CRM, ERP, support or industrial software. You probably use software without which it would be difficult to manage your business. Our software products can be integrated with all common software systems without much effort thanks to the standard interfaces and qualified partners. You can find application scenarios that are often installed and particularly appreciated by users here.

CRM/ERP
Microsoft Dynamics

Salesforce

SAP Business One

Step Ahead CRM & ERP

sugarCRM

Majesty

AkquiseManager

itacom CRM

k-advice

Groupware
Microsoft Exchange und Outlook

IBM Lotus Notes

Tobit David InfoCenter

Industry Software
Tax consultancy:

DATEV pro

Customer, service and contact-center:

jtel

TeleSys

Event organization

CTI for ZAM® – Central address management and EVENT

Service management

TOPdesk

Membership administration:

SoftAiX

IP Centrex, Voice and UC from the Cloud
Since 2009 we have been dealing with the subject of Unified Communications from the Cloud. Here we have developed different solutions together with our partners and leading service providers. Here you can see examples of what can now be achieved when combining our software from the Cloud.

QSC AG

nfon

byon
Service
The service suitable for the product
Our services complement estos software products when required. Regardless of whether you are an interested party, customer sales partner or technology partner, we can offer you different services to accompany you through your projects. Many of our services are free. Some services are chargeable. Get an idea of what we can do for you here.

To service overview

Do you need technical support?
Do you have questions about the installation, maintenance or configuration of our products or would like the support of an estos expert?

You can get an overview of our complete service offer on the following pages.

To technical support overview

Technical support

Helpdesk

Helpdesk
Our online helpdesk is always available if you need support. You'll find present news, important recommendations, guides and our online ticketsytem.

To helpdesk

Create ticket

Products, tools and manuals to download
All estos software products are provided with a free 45-day test license, normally without functional restrictions, and can be purchased without registration simply by download. You also receive important support tools and manuals with the download.

To the download area
Partner
Partners with know-how – here for you!
Are you researching for a company? Do you want to improve your communication processes and rely on an expert partner in the areas of unified communications, CTI and database connection? Then simply contact one of our competent and certified specialist dealers (estos Expert Partners).

Specialist dealer for end customers

Do you work for a system house, system integrator or specialist dealer and need information about our partner program?

To partner area overview

Your fastest sales channel
As a decision-maker, find a specialist dealer near you. As a reseller, you are provided with our wide network of distribution partners.

Specialist dealers for the end customer

Distribution

Become a partner of estos
The two-stage estos Partner Program with comprehensive training offers and certifications professionally supports you as a specialist dealer, system house or system integrator in the marketing of applications products from estos. Start now!

To the estos Partner Program

Information about NFR licenses

More sales with software.
As a specialist dealer, benefit from the marketing of estos unified communications und CTI solutions. Get information about our current campaigns for certified estos Partners and use our support for your individual marketing campaigns.

To sales support for estos Partners
About estos
enables easy communication

estos GmbH is an independent software manufacturer dealing with communication. All products are future-oriented and designed for use in companies. You can find information about the company, our cooperations and much more on the following pages.

Find out more about estos

Management

Team

Code of Conduct

GDPR

We love our customers

Reference customers motivate us in particular. We know that an investment in our software is a good idea. Therefore, get an overview in advance and learn about the benefits estos products can provide in your typical environment.

To our references and testimonials

Your opinion is appreciated.

Customer satisfaction is an important requirement for estos to act successfully in the market. Your opinion on this is essential. Help us to improve and give us your feedback on the following page.

More to customer satisfaction

Achieving more together

A good relationship with other manufacturers is an important success factor for us. As a result, we achieve the perfect interaction of all components of a solution. This makes our applications particularly interoperable and future-proof.

Overview of cooperations

Hardware

Software

Provider

We are looking for employees with passion and professionalism!

Read why we expand and how we work together as a team. Get an overview of our open positions, contact us or send us your unsolicited application.

More about careers at estos

Have your say!

We can deliver monthly news about our products, upcoming events, training courses, new technologies and more. Subscribe to the free email newsletter:

Register for the newsletter

Unsubscribe from newsletter

There is always something going on at estos

Here you can find the latest press releases, browse in the press reviews or contact us if required.

To the press area

Free trials

Softphone Functions (SIP)

ProCall 6 Enterprise

With the integrated SIP compatible softphone, you can conduct VoIP phone conversations with external and internal participants at the Windows workstation and in the smartphone app, whether in the office or on the road.

Softphone Functions (SIP)

Users can decide whether they want to use a normal "classic" telephone or a headset directly from the PC. We supply two lines; the customer has the choice. Two SIP lines, an SIP line and a classic telephone line, or two classic telephone lines if they don’t want the softphone functions. A number of selected softphone functions have already been released on a variety of telephone systems.

Supported Functions and Telephone Systems

The following functions are supported by ProCall 6 Enterprise, other functions are planned.

Call*
End/Close*
Reject*
Hold
Forward
Dial DTMF
Blind Transfer (Ringing and Connected)
Consultation Transfer
Conference Call (3 Participants)
Call Waiting Function with Toggle
Call Forwarding (via UCServer)
DND (Do Not Disturb)*
Busy-On-Busy
Comfort Features:
Jabra, Logitech, Plantronics, Sennheiser

* Scope of functions of ProCall 6 Mobile

Connection to the following telephone systems has been tested and approved by estos.

Alcatel OXO Connect
Alcatel OmniPCX Enterprise (OXE)
Auerswald (FONtevo) COMpact/COMmander
Avaya IP Office
innovaphone
Mitel MiVoice 400
Mitel MX-ONE
Panasonic KX-NS(X) Serie
Unify OpenScape 4000
Unify OpenScape Business

Your phone system is not there?

Technical Information

Back to the ProCall Enterprise product page