Technical support in the event of a fault
Despite permanent field testing, it cannot be completely ruled out that an application in the customer environment does not work as expected. To offer you the best service in the event of failure, we are continually and intensively working at our head office in Starnberg on the removal of faults at all levels.
We are also available in person in the event of a fault. Our telephone helpdesk will provide you with initial suggestions or give advice on how to proceed further and take up your case for further technical processing as required.