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CTI software & TAPI with SAP Business One

Increase your customer and employee satisfaction.

Get the maximum from your SAP Business One solution and also benefit from a CTI solution integrated in communication intensive business processes.

All advantages at a glance
One application

One application

Direct calling from the ProCall Enterprise call window with the desired customer information without interrupting the active application on the PC.

Simple contact maintenance

Simple contact maintenance

Uncomplicated call-up of the customer master data and current customer offers in SAP Business One from the ProCall Enterprise call window.

Order planning without difficulty

Order planning without difficulty

Call sales orders and customer activities in SAP Business One by clicking on the ProCall Enterprise call window.

Simple dialing

Simple dialing

Direct dialing from SAP Business One.

Data replication

Data replication

Replication and preparation of the SAP Business One contact and master data with MetaDirectory.

Easy search

Easy search

Web-based contact search via the central MetaDirectory with extended display of the most important customer master data from SAP Business One.

Rely on support 

If required, we can offer professional technical support with our "ERP/CRM Integration". This package includes, among other things, a list of the concrete requirements as well as a feasibility check. The setup of the MetaDirectory import replicator is also part of the service, as is the display of five user-defined fields. Simply ask about "ERP/CRM Integration" via our sales department or contact our helpdesk team.

 

 

Customized solutions 

As a longtime and globally represented SAP Gold Partner, the UNIORG Group is the ideal cooperation partner for SAP-based projects with customer-specific requirements. Thanks to this cooperation, we are in a position to respond flexibly to any individual requirements and wishes of our customers and to integrate our solutions into existing SAP system landscapes.

More about UNIORG 

Do you use SAP Business One and do not want to do without CTI convenience features for your daily work? 

Then contact us. We are happy to help.

 

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