The ECSTA series as middleware enables communication between your telephone system and the Microsoft Windows world. By implementing the system protocol CSTA in the Microsoft TAPI standard, numerous added values for improved communication arise.
Thanks to the middleware products of the ECSTA series, communication between the telephone system and the IT infrastructure is made possible. As a result, telephone systems and connected phones can be controlled easily from your PC.
The ECSTA series enables a reliable connection of your telephone system to your IT world. With this connection, e.g. Unified Communication software with a CRM, ERP or ticket system, communication processes in the company can be usefully linked and made more efficient. For satisfied customers and a successful service.
ProCall Enterprise is the Unified Communications Collaboration and CTI software for small and medium-sized businesses. With ProCall Enterprise, you can improve communication and daily work processes in your company. With the ECSTA series, you can create a perfect connection to your telephone system and thus benefit from business process integration and Comfort CTI.
The CallControl Gateway brings classic telephone systems and Microsoft Lync / OCS together. In this way, you have the option to expand Microsoft Lync with classic telephony functions. For example, telephone calls can be made or received directly from your Lync client. The ECSTA series thereby establishes the connection between the world of your telephone system and the Microsoft IT world.