ECSTA series
Professional TAPI drivers
The ECSTA series as middleware enables communication between your telephone system and the Microsoft Windows world. By implementing the system protocol CSTA in the Microsoft TAPI standard, numerous added values for improved communication arise.
Connecting worlds. Utilizing synergies!
The middleware products of the ECSTA series enable communication between the telephone system and the IT infrastructure. This allows telephone systems and activated telephones to be easily controlled from the PC.
Versatile combinations. Exploiting the possibilities.
The ECSTA series enables the reliable connection of your telephone system to your IT world. Through this connection, e.g. a unified communications software with a CRM, ERP or ticket system, communication processes in the company can be combined in a meaningful way and therefore made more efficient. For satisfied customers and a successful service.
Functions of the ECSTA series
Telephone system control via central server
In order to use computer-based applications directly with an incoming call, the ECSTA series enables trouble-free communication between the telephone system and the IT infrastructure.
Flexible site networking. Independent of vendor
Thanks to the estos MultiSite/MultiVendor strategy of the ECSTA series, different telephone systems at multiple sites can be networked easily and efficiently.
Multiple instances
To install any systems on a central Windows server, the ECSTA series provides a multiple instance option.
Simple initial installation. Trouble-free maintenance
Transparent functionality, maximum scaling and outstanding performance characterize the ECSTA drivers. The automatic read-in of all extensions of the telephone system allows a fast setup.
Integrated security for the future
All products of the ECSTA series are compatible with 32 and 64-bit Microsoft Windows operating systems and are therefore supported by the latest generation of Microsoft operating systems.
Certified quality
Regular certifications of the middleware directly from the manufacturer guarantee reliable operation and trouble-free support.
Supported telecommunication systems
M. Kratzer GmbH
"An overview of relevant customer information, better collaboration among employees and chat for interaction during ongoing calls, these are the main benefits. We use ProCall Enterprise with call window customization, ProCall mobile, ECSTA and MetaDirectory."
"Existing TC systems can be integrated perfectly with ECSTA from estos into the IT infrastructure and provide a powerful connection."
"It was important to us that telephony and business processes could be separated in the infrastructure. With estos we have met this requirement and we can even use our existing telephone system."
Combination products for ECSTA
| ProCall Enterprise Unified Communications & CTI Software Suite |
