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CTI & UC for Kerio Operator

Kerio Operator is a VoIP PBX PBX telephone system for small and medium-sized businesses. Based on the standard protocol for VoIP SIP, Kerio Operator is compatible with SIP terminals and vendors and supports automatic configuration with popular SIP phones. Kerio Operator is available as server software or hardware appliance.

An uncomplicated telephone system for companies

Kerio Operator is an industry standard based VoIP system that replaces your traditional and often complex telephone system. Designed specifically for small and medium-sized businesses, the system not only saves costs and administrative effort, but also offers effective features.

Voice over IP is a technology that makes it possible to make digital telephone calls over the internet. Thanks to developments in recent years, VoIP has become just as convenient and simple as conventional telephony – with a decisive advantage: VoIP is many times cheaper or sometimes even free of charge.

In addition to the call processing and forwarding functions typically associated with high-end telephone systems, the new system offers you further features. 

Kerio Operator Box Features
Kerio Operator Box

Kerio Operator Box

  • Call forwarding, call acceptance, call parking and logging
  • Automatic telephone switching
  • Call queuing, telephone conferences
  • Fax support, radio call, voicemail to e-mail
  • Salesforce.com and CRM integration

Integration in Kerio Connect

Integration in Kerio Connect

  • Telephone conference, intelligent group call function
  • Automatic switch function (IVR)
  • Automatic detection and configuration of new devices
  • Integration of Active Directory and Open Directory
  • Local users, groups and policies

Automatic switchboard

Automatic switchboard

  • Easy customization of the welcome menu
  • Definition of time parameters
  • Voice to e-mail, call forwarding
  • Call queuing, telephone conferences, fax support
  • Call monitoring (connection)

Easy administration

Easy administration

  • Uncomplicated implementation of Kerio Operator
  • Easy management for the network administrator  
  • Automatic telephone allocation  
  • Tablet-friendly remote administration  

Features in conjunction with ProCall Enterprise
Computer telephony integration

Computer telephony integration

Control the phone with your PC.
Save time and avoid having to type a caller’s number. Call your colleagues, business partners and suppliers directly via ProCall software, e.g. via hotkey selection from all Windows applications, via Click2Dial or directly via the contact found.

CTI convenient features

CTI convenient features

Operation of one or two lines.
Dial, hang up, answer, hold, toggle, consult, transfer, pick up, forward calls, programmable actions, set internal/external call forwarding, display call charges, prepare calls, schedule calls (with reminder function) and Call log with note function.

Pop-up call window

Pop-up call window

See who is calling.
Respond more effectively to your callers' requests and save time. Use ProCall Enterprise's pop-up call window to see which colleagues, business partners and suppliers are calling you and greet them personally. 

Your contact databases

Your contact databases

Integrate contact databases and telephone directories.
Benefit from optimized business processes by connecting Microsoft Dynamics CRM and Navision, DATEV, Steps Business Solutions, SAP Business One and all LDAP or ODBC enabled databases, telephone directory CDs, CRM and ERP systems as well as various other specialist applications.

Contact us now!  

You want CTI & UC for the Kerio Operator Box? We would be pleased to inform you about any integration possibilities of Kerio Operator Box and ProCall Enterprise and help clarify which options are suitable for you. 

 

Contact us now!  

 

More about Brainworks?
Inform yourself about our long-standing value-added distributor.

 

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