Flexible and location-independent workplace and working time models, as well as the rapid digitization of all areas of life, present companies with major technical, legal and organizational challenges in ensuring communication and collaboration with colleagues, business partners and customers. With applications for unified communications, companies can lay the foundation for future-proof communication and collaboration.
Unified communications stands for combined communications. The previously separate communication worlds of the PC and telephone now flow together in a single application. Possibilities exist for telephony, messaging, text, audio and audio/video chats within a company, as well as beyond its borders via federation technology – UC combines all of this in one interface for all devices. The integration of communication functions into existing business processes combines important work steps and completes the range of UC.
Why are more and more companies using UC?
UC facilitates communication-intensive processes for companies. This gives them the opportunity to simplify their daily work processes, to minimize any sources of error, and to improve communication and cooperation in a sustainable way, both internally and externally. For example, with the unified communications software suite ProCall Enterprise from estos.
ProCall Enterprise – unified communications & CTI software suite
Flexible and location-independent workplace and working time models, as well as the rapid digitization of all areas of life, are presenting companies with ever greater technical, legal and organizational challenges. With its proven UC functions and the ability to integrate business processes, ProCall Enterprise reliably simplifies communication within the company and across company borders, regardless of location.
ProCall Meetings – Online meetings and video conferencing
ProCall Meetings is an add-on to ProCall Enterprise and enables the easy organization and holding of online meetings and video conferences with up to 15 participants without downloads and plug-ins. Through integration with ProCall Enterprise, scheduled or ongoing online meetings flow into the presence management system.