LDAP server for easy access to contact data
MetaDirectory merges different databases into a single, consistent LDAP directory that can be used company-wide. This makes relevant data such as telephone numbers and other contact details available to all employees in the company. The intelligent preparation of the data enables easy searching and fast presentation of the results – even with large databases.
MetaDirectory – the original
Whether it is Microsoft Dynamics CRM/NAV/AX/CRM Online, SAP CRM/R3/Business One, Salesforce, Office365, DATEV pro or many other ERP, CRM, or groupware solutions, with MetaDirectory, you can easily and quickly merge all contact data sources used by your company into one central directory.
With MetaDirectory 6, we are making it easier to handle MetaDirectory licenses: You can now apply for trial licenses, activate licenses and view associated contracts online via our UCConnect portal. In addition, MetaDirectory 6 is automatically delivered with a software maintenance agreement so that you receive all updates and upgrades free of charge during the term of the agreement.
MetaDirectory as a true multi-data tool offers unique advantages in combination with Micorsosft Teams: Bring your customer data from different data sources (such as ERP or CRM systems) directly into Microsoft Teams and use it there! Display external callers' phone numbers in Microsoft Teams, even if they are not stored in your local address book.
MetaDirectory 6 Enterprise is automatically supplemented with a software maintenance agreement (SMA)
- All updates and upgrades included within the term (12, optionally 36 or 60 months)
- Always the latest software version with the highest security standards
- Cost transparency and investment security
Improved service through online licensing of MetaDirectory 6 Enterprise licenses.
- Simpler and faster support handling
- More transparency on your licenses and contracts (including add-ons and expansions)
MetaDirectory turns your contact data into valuable information for your company.
Protecting your sensitive data: the new user management
In times of increasing data protection guidelines (keyword: General Data Protection Regulation, GDPR ), companies must regulate and manage access to personal data easily and securely for employees. MetaDirectory makes this possible thanks to its new user management.
Joachim Frenzel, MetaDirectory Product Manager: "Thanks to the integrated user management, data can be additionally secured and the 'Need-To-Know' principle of the leading application is maintained."
MetaDirectory forms the basis for the necessary interconnection of business and communication processes with the help of its diverse integration options.
The MetaDirectory web page provided by the web server can be directly integrated as an app in Microsoft Teams and used in the Teams client:
- Contact search
- Phone number search
- Select from search result
- Various further URL calls such as "mailto:"
Are you using Microsoft Teams for your external telephony? Here, too, estos offers a solution with MetaDirectory: The connection of the LDAP directory service to a Session Border Controller enables the caller's name and company to be displayed in the Teams call window, even if the caller is not stored in your local address book.
With the help of MetaDirectory, we integrate the business processes already automated in ERP, CRM and industry solutions with the communication processes. This means that information such as the name, customer number and last orders are already available when the call is received. In addition, employees can search for contact data in ProCall.
Through the additional connection of external telephone directory providers such as DasTelefonbuch, TwixTel, Swisscom Directories or the klickTel server, their contact data can also be accessed directly:
- Network installation
- Cloud services
- Active Directory/Global Catalogue
- Custom Replicator
- DATEV SDD (32bit)
- Exact Online
- Google people
- HCL Notes (32bit) 9 bis 11
- LDAP (OpenLDAP, NDS, Public Directories)
- Microsoft Dynamics CRM/Dynamics 365
- Microsoft Exchange Webservices (EWS)
- Microsoft Graph/Microsoft Office 365
- ODBC (32-Bit) (Access, SQL Server, MySQL, Oracle, …)
- ODBC (64-Bit) (Access, SQL Server, MySQL, Oracle, …)
- Salesforce SOAP Webservice
- Steps Business Solution
- Text CSV File
Examples of connectable solutions
Export replicators for writing to CSV/XML files and Active Directory allow easy and automated provision of prepared data to third-party applications:
- CRM systems
- ERP systems
- Groupware systems