Maximum flexibility for business process integration
ProCall Enterprise means company communication without compromise: It combines all important communication channels in one application, enables location and device-independent communication, and offers a wide range of expansion and integration options that allow you to fully embed your communication in your business processes. Unique in the market. The result: satisfied employees, excellent customer service, and high work quality and productivity.
- Presence synchronization with Microsoft Teams
- Provision of customer data from ERP, CRM and industry systems in the call window
- Integration of unified messaging services (fax, voice mailbox and SMS)
- One-click switching in online meetings
- Website contact portal for customers with text, audio and audio/video chat
- Parallel connection of different telephone systems from various manufacturers (cloud or on-premise)
- Using the ProCall client without a VPN connection
In the ProCall Enterprise variant, our application has a wide range of expansion and integration options that take your internal and external corporate communications to a new level.
With ProCall Enterprise you make your communication completely independent of work location and time and create the perfect basis for modern and flexible workplace & working time models.
With ProCall Enterprise, you always have an overview of the availability of your ProCall contacts with the rotating "CAP" - even when color blind. Thanks to the integrated calendar and MS Teams synchronization, availability is set automatically. However, current status messages, such as breaks, can also be set directly in ProCall itself. This way you can always choose the most appropriate communication channel to a contact according to the situation!
In October 2022, we released the 8th generation of ProCall Enterprise. The first one dates back to 2000. For more than 22 years now, we have been continuously developing our unified communications software along the latest technologies and needs of our customers. We are experts in enterprise communications and drivers in the German ICT market.
For you as a customer, this means: With ProCall Enterprise, you receive a sophisticated software that is always state-of-the-art, is used by hundreds of thousands of users every day, and far exceeds all security-related requirements.
And: You can be sure, we are not a one-hit wonder and will continue to develop and expand ProCall Enterprise over the next 20 years!
The ECSTA series enables the connection of telephone systems from different manufacturers.
The integration of contact data with the help of MetaDirectory creates the basis for business process integration.
Learn more about the new version, how to use it and about upgrade and crossgrade procedures from other product versions. Feel free to contact me.