Maximum flexibility for business process integration
ProCall Enterprise means company communication without compromise: It combines all important communication channels in one application, enables location and device-independent communication, and offers a wide range of expansion and integration options that allow you to fully embed your communication in your business processes. Unique in the market. The result: satisfied employees, excellent customer service, and high work quality and productivity.
- Presence synchronization with Microsoft Teams
- Provision of customer data from ERP, CRM and industry systems in the call window
- Integration of unified messaging services (fax, voice mailbox and SMS)
- One-click switching in online meetings
- Website contact portal for customers with text, audio and audio/video chat
- Parallel connection of different telephone systems from various manufacturers (cloud or on-premise)
- Using the ProCall client without a VPN connection
In the ProCall Enterprise variant, our application has a wide range of expansion and integration options that take your internal and external corporate communications to a new level.
With ProCall Enterprise you make your communication completely independent of work location and time and create the perfect basis for modern and flexible workplace & working time models.
Artificial intelligence (AI) in everyday working life?
Modern communication can no longer ignore artificial intelligence (AI). In fact, it can be a valuable and supportive resource in everyday work. That's why you can integrate ChatGPT as a user in ProCall chat. This way, Chat GPT is always available to you as a personal assistance - no matter if you need quick information during a phone call or if you want to create a text as well as have it translated into another language! And you can generate graphics and images, e.g. for presentations.
The hybrid workplace demands flexible collaboration solutions. The interaction of ProCall Enterprise and Microsoft Teams is one of them. Starting with Service Release 2 for ProCall 8 Enterprise, the app is included free of charge! Based on the central address book, it offers telephony functions, audio/video chat and presence management, integrated in the Microsoft Teams world.
ProCall Mobile is a smartphone and tablet app for iPad, iPhone and Android. The app contains selected ProCall functions so that you always have access to your office phone number, your business contacts and all communication functions even when you are on the move. The ProCall Mobile App is available for download free of charge from the Apple App Store and the Google Play Store.
The possibilities with ProCall Enterprise are numerous. You create transparency and flexibility in your communication. This applies both internally with colleagues and externally with customers, suppliers and other stakeholders. Get an overview of the interface and features of the ProCall user client and learn how ProCall can support your business in a meaningful way
With ProCall Enterprise, you always have an overview of the availability of your ProCall contacts with the rotating "CAP" - even when color blind. Thanks to the integrated calendar and MS Teams synchronization, availability is set automatically. However, current status messages, such as breaks, can also be set directly in ProCall itself. This way you can always choose the most appropriate communication channel to a contact according to the situation!
In October 2022, we released the 8th generation of ProCall Enterprise. The first one dates back to 2000. For more than 22 years now, we have been continuously developing our unified communications software along the latest technologies and needs of our customers. We are experts in enterprise communications and drivers in the German ICT market.
For you as a customer, this means: With ProCall Enterprise, you receive a sophisticated software that is always state-of-the-art, is used by hundreds of thousands of users every day, and far exceeds all security-related requirements.
And: You can be sure, we are not a one-hit wonder and will continue to develop and expand ProCall Enterprise over the next 20 years!
The ECSTA series enables the connection of telephone systems from different manufacturers.
The integration of contact data with the help of MetaDirectory creates the basis for business process integration.
Learn more about the new version, how to use it and about upgrade and crossgrade procedures from other product versions. Feel free to contact me.