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Unified Communications & CTI Software 

Since 1997, we have developed unified communications & CTI software for companies. The foundation of our success to this day is recognizing trends as early as possible and using them to design innovative products.

 

Why are more companies relying on UC?

The car dealership Widmann + Winterholler is impressed with estos software
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"The biggest benefit to us is the chat function and the display of Outlook calendar entries. Our presence management has become significantly stronger. Furthermore, you can see directly in Outlook who has called and with one click from the e-mail you can start a callback," says Florian Arcuelo, IT Manager at Autohaus Widmann + Winterholler

The Widmann + Winterholler car dealership is a contractual partner of BMW AG for the BMW and Mini brands and has 7 locations. By using ProCall Enterprise in conjunction with MetaDirectory, communication across the different locations including connection to the database was achieved. 

Further references

Easy communication since 1997

estos GmbH is an independent producer for innovative unified communications components. Since 1997, we have been developing communication software in Starnberg. Over the years, estos has succeeded in continually presenting products in an extremely dynamic market that are used by more than one million users in companies every day.

One of the main reasons for our success today is the ability to recognize trends very early and take an active part in innovating emerging technologies. What distinguishes us, what products we offer and our vision is shown in this short company clip.

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Industry: Electrical installation and housing technology

Products used: ProCall Enterprise, MetaDirectory, ECSTA

"Dialing selected phone numbers and the fast search of almost 70,000 data items with the help of MetaDirectory is what our employee's value most," says Sören Berka, responsible for IT+Organization at Spelsberg. The individually adaptable business process integration with Salesforce and proALPHA were the decisive factors for the decision in favor of software from estos.

The Spelsberg GmbH & Co. KG is a market-leading company in the electrical industry with 115 years of experience in the fields of electrical installation and housing technology. ProCall Enterprise, MetaDirectory and the ECSTA for OpenScape Business are used.

For a detailed reference

YouTube

Industry: Industrial products

Products used: ixi-UMS and ProCall Enterprise (incl. contact portal)

Kertész Kabel AG is one of the leading cable providers in Switzerland with over 60 employees. For communication with clients and prospective customers, Kertész relies on software know-how from estos and uses an integrated solution that enables both the classic communication channels such as fax and new possibilities such as real-time communication via the company's website in the form of audio/video chats (based on WebRTC internet technology).