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Personal customer care in the home office

Social distancing – a term that was hardly known at the beginning of the year is suddenly on everyone's lips. All personal customer appointments are cancelled, the handling of important business and customer relations suffers. 

Maintain your communication

A good business and customer relationship is based on trust, which results from a regular and personal exchange. It should make no difference whether the employee is currently working at home or in the business office. 

Show your presence

The contact portal offers personal, direct contact via the company website. Instead of telephone numbers and e-mail addresses, the visitor to the website will find a selection of personal contacts. Their presence status signals who is currently available. With a few clicks, personal contact can be established via text or audio/video chat directly via the browser.

The Multimedia business card is "distributed" to customers and business partners as an URL (for example in the e-mail signature). If the recipient opens it, the personal contact data of the employee as well as their current presence will appear. The customer or business partner saves waiting time on the phone and is able to contact us quickly, easily and personally: by phone, e-mail, text or audio/video chat.

The contact portal and the multimedia business card are components of ProCall 6 Enterprise. On the basis of WebRTC, audio/video communication is possible directly via the browser, whether via PC, tablet or smartphone. The installation of additional plug-ins is not necessary. How companies are already successfully using the contact portal, we show you in one of our reference videos on our YouTube channel.

Try it out for yourself, and see how easy and quick it is to make contact:

estos contact portal 

Multimedia business card