estos Blog

Blog_com Applications Technology Company & Trends Produkte Unternehmen & Trends Technologie

Susanna Heine - 17.10.2018

Unified Communications – the basis for the workplace of the future

Effective internal and external communication facilitates daily dialog for employees and customers. At the same time, it creates the basis for... Read more

Products Technology Company & Trends

Susanna Heine - 05.09.2018

What does presence management mean?

Presence management systems are an important foundation for smooth and efficient business collaboration. All sources of information that provide... Read more

Partners Products Technology Company & Trends

Susanna Heine - 25.08.2018

Simply digitize car dealership processes

How can car dealerships profit from digital transformation and what starting points are suitable for a company in digitizing existing processes? We... Read more

Products Service Company & Trends

Susanna Heine - 22.08.2018

New: Combined discount for ProCall Enterprise and ixi-UMS Business

Combine even more communication channels in one application and secure your combination discount by 31st December 2018 Read more

Applications Technology Company & Trends

Susanna Heine - 10.08.2018

What is CTI?

What is concealed behind the term CTI and how does it improve daily communication in companies? Read more

Partners Products Technology

Susanna Heine - 06.08.2018

Efficient acquisition management in times of digital transformation

Whether it is called business development, cold calling or client acquisition: The activity by companies of acquiring more customers is one of the... Read more

Blog_com Company & Trends

Susanna Heine - 23.07.2018

The customer service of the future? Perfect symbiosis between human empathy and smart IT!

The question of how far customer service should be digitized in the future divides opinion: Some companies hope for a final and meaningful... Read more

Blog_com Applications Products Service

Susanna Heine - 10.07.2018

Use more options: You can expand ProCall Enterprise smartly

By expanding ProCall Enterprise with other software products from estos, you get a future-proof communication solution from a single source Read more

Blog_com Products Technology Company & Trends

Susanna Heine - 03.07.2018

Now available: LiveChat (controlled release)

Since 19th June 2018, LiveChat from estos is officially available as a controlled release – available in Germany, Austria and Switzerland. This... Read more

Blog_com Applications Partners Products

Susanna Heine - 17.05.2018

CTI & UC for the CRM software AkquiseManager

The AkquiseManager is an industry-independent CRM software that enables you to efficiently manage, control and monitor your customer data and sales... Read more