The ixi-UMS Enterprise service "MDS Message Distribution Server" offers companies in different locations the possibility to flexibly and effectively integrate unified messaging into their existing IT infrastructure. ixi-UMS Enterprise MDS handles the routing and transport of UMS messages.
The delivery of messages is not only made to sites in LAN or WAN, but also via HTTP to those that are connected via any IP connections. This is an advantage because, in addition to supporting distributed architectures over multiple locations, it also increases reliability and seamless integration into security concepts (firewall monitoring).
With ixi-UMS Enterprise MDS – depending on the existing IT infrastructure – an individual solution can be easily realized. A classical case of usage is, for example, for architectures using a central Microsoft Exchange Server or IBM Domino server and a central SAP R/3 or CRM system. ixi-UMS Enterprise is used as usual and integrated into the messaging system. ixi-UMS messages can be sent directly from the central location with the ERP/CRM or via the messaging system. The centrally installed ixi-UMS Enterprise MDS service ensures correct distribution. Integration into the respective system environment takes place via the corresponding ixi-UMS Enterprise system connector. ixi-UMS Enterprise components in subsidiary offices can be configured and monitored by the administrator at the head office via the ixi-UMS Enterprise Remote SnapIn for the MMC.
ixi-UMS Enterprise outbound routing is goal-oriented and service-dependent. This allows ixi-UMS messages such as fax messages to be created at a central or decentralized location and – depending on the rules for outbound routing that have been set – to be sent centrally or decentrally to the appropriate place.
Goal-oriented outbound routing (Least Cost Routing) enables a company with distributed locations to send ixi-UMS messages via the branch where it is most cost-effective. It does not matter which branch or subsidiary the message comes from: ixi-UMS Enterprise MDS evaluates the destination number and automatically routes the message to the appropriate ixi-UMS Enterprise kernel. The message regarding successful dispatch is sent to the original sender.
Using service-dependent outbound routing, companies can use ixi-UMS Enterprise services, even if it is not installed in their respective branch office or subsidiary. For example, if an employee sends a short message via head office, the message is routed to the respective branch in which the ixi-UMS SMS service is active. If there are several branches to choose from, the location is selected based on goal-oriented routing.