Network of companies creates innovative, IP-enabled Unified Communications applications that extend the value of multivendor networks
For Immediate Release: [29th of Oct 2009]
Starnberg, Germany– ESTOS, a leading software vendor of Unified Communications solutions, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.
ESTOS develops standard software products for companies of all sizes with the ambition to streamline their communication and collaboration processes. The ESTOS CallControlGateway middleware seamlessly integrates Microsoft Office Communications Server and Microsoft Office Communicator with Avaya’s IP Office and other major PBX systems – traditional, hybrid or IP.
The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.
“Membership in Avaya’s developer community will help us build our business by serving customers more efficiently and effectively,” said Florian Bock, Managing Director of ESTOS. “Building on Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to facilitate Microsoft Office Communications Server implementation with AVAYA’s IP Office so businesses will benefit from IP Office’s rich UC features and take advantage of the Microsoft Office Communications Server.
The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.
Through the DevConnect program, Avaya provides a number of tools and capabilities to member companies. One example is Application Enablement Services (AES)—a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications.
“Development partners like ESTOS are helping Avaya dramatically expand the options available to its customers,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “We’re able to provide the tools businesses need to change the way they work and to establish a true competitive advantage in the marketplace. They are able to use unified communications applications to make critical information readily available to both employees and customers, regardless of where they are or how they choose to communicate.”
As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. ESTOS is a Gold level member of the Avaya DevConnect program.
Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.
ESTOS will be exhibiting during the VoiceCon show in in San Francisco, 02 – 05 Nov 2009, booth #1000. If you would like to arrange a meeting with the ESTOS team please contact ulrich.eisenschmid@estos.de.
About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com.
About ESTOS
Since 1997, ESTOS GmbH has been developing and selling innovative standard software and today is a leading supplier of Unified Communications products. CTI and SIP-based solutions are used for the optimization of the workflow in communication intensive departments. Today, more than 200,000 customers as well as numerous strategic technology partners and resellers in Europe profit from ESTOS' know-how. The independent software vendor is Microsoft Gold Certified partner, which has its company headquarters in Starnberg near Munich in Germany. For more information please visit www.estos.com.
ESTOS Selected for Membership in Avaya DevConnect Program