With the release of ESTOS CallControlGateway 2.0, the Starnberg-based independent manufacturer of unified communications software has rounded off its portfolio of solution modules for integrating telephony systems into the Microsoft Office Communications Server 2007. ESTOS partners can now offer their customers and interested parties three solution modules, which can be used selectively or in combination.
Connecting Microsoft Office Communications Server 2007 R2 with ESTOS products results in extended investment protection for companies
ESTOS CallControlGateway 2.0
With the ESTOS CallControlGateway as middleware for remote call control , all TAPI-capable phone systems can be simply and cheaply integrated with the Microsoft Office Communications Server 2007 (OCS) and the Microsoft Office Communicator (OC) Client. Supported functions include dialling, call control, call diversion and the signalling of incoming calls , as well as the reproduction of presence states such as "busy-in a call" to the Communicator Client. The middleware can also be integrated with the Office Communications Server via TLS, a certificate-based and thus secure IP transport protocol.
ESTOS PhoneTools for Communicator 2.0
These "useful little helpers" round off the Communicator client’s computer telephony functions with important convenience functions: the ESTOS PhoneTools for Communicator offer hotkey dialling from Windows-based applications and a simple TAPI driver for integration with MS TAPI-based CRM and ERP systems.
ESTOS MetaDirectory 2.0
The ESTOS MetaDirectory search portal can be integrated into the Microsoft Office Communicator as a so-called tab. This extends the possible search basis by all contact data sources connected to the MetaDirectory. This means that in addition to Active Directory, Windows Address Book or personal Outlook contacts, other company-relevant contact data sources can also be used in the Communicator. A special highlight is the resulting possibility of integrating contact data from CRM and ERP systems.
All products are available as 45-day test versions from the ESTOS website www.estos.de/uc.
About the company ESTOS GmbH
Since 1997, based in Starnberg near Munich, Germany, ESTOS GmbH develops innovative and professional standard-software in the areas of Computer Telephony Integration (CTI) and Voice over IP (VoIP). With technology leading products in three lines: drivers/middleware, real-time collaboration applications/CTI and directory services/LDAP, it addresses small and medium businesses, which want to improve their departmental communication capacities. More than 200,000 installations and successful strategic sales and technology-alliances with dealers, distributors and OEM-partners underline the outstanding position of ESTOS in the European market, so is the company member in the exclusive circle of Microsoft Certified Gold Partners with a specialization in Unified Communications. The highly motivated ESTOS team is dedicated to technical innovation and customer satisfaction.