With a new series of webinars, estos addresses the decision-makers of medium-sized companies. The webinar "Web site communication with estos" provides information about LiveChat: Simple, digital and personal chatting with visitors of company websites via text, audio or video – browser-based and without the installation of plugins. This gives company consultants the opportunity to clarify important questions from potential customers or interested parties at an early stage, thus helping to accelerate the decision to buy. The webinars on 25/9/2019 and 20/11/2019 start at 10.30 am. In 60 minutes, Theofilos Kokkotas, Director Business Development, will explain the essentials of LiveChat.
"Raise your service level to a new dimension – with ProCall Enterprise" is the title of the webinar, especially for decision makers in car dealerships. Service starts on the phone. To have all important customer information at a glance from the first moment the phone rings raises the level. In the ProCall call window, the car dealership employee not only sees the name of the caller, but also, for example, the number plate of the vehicle, the date of the last inspection or when the next service is due. They can greet the person by name and start the call immediately without having to ask for any details. The customer feels valued. A current reference video illustrates the additional benefits. In the webinar, Theofilos Kokkotas will explain the further advantages of ProCall Enterprise specifically for car dealerships.