It supports professional groups e.g. freelancers and sales managers to handle their communication via e-mail and telephone. Moreover, ProCall One R2 allows all users to integrate with Bluetooth with a smart phone and/or bluetooth-enabled mobile phone.
ProCall One R2 has been designed with functions such as Computer Telephony Integration (CTI), smartphone integration via Bluetooth, contact data searches and management, call log and call planning as well as the integration of web applications (e.g. Microsoft CRM) for Windows PCs.
ProCall One R2 is a single-workstation CTI solution (1st party) offering all key basic and comfort telephone functions such as dialing, pick-up, hang-up, enquiry, toggling and call forwarding.
When calls come in, all available contact details are compared with the incoming calling number and the matching contact information is displayed.
ProCall One R2 is optimized for integration with Microsoft Outlook and IBM Notes. For backwards searches, contact data can also be integrated via ODBC and LDAP as well as telephone book CDs such as 'Das Telefonbuch' and twixtel.
Telephone book integration for contact searches and reverse lookup
With new clients, would you also like to see who is calling you before you pick up the phone? If so, then the connection of public telephone directory providers will benefit you. The optionally available MetaDirectory extends the possibilities for integrating contact details even further.
- TC system or telephone with MS TAPI-compatible driver (or CSTA/uaCSTA*)
- Smartphone or typical mobile phone with Bluetooth
- PC with 2 GHz
- 1 GB of memory
- 1 GB free hard disk space
- Bluetooth interface (optional)
- Microsoft Windows® 8.1 (x86/x64)
- Microsoft Windows® 10 (x86/x64)
- MetaDirectory from version 3.0
- Microsoft Outlook® 2007/2010/2013/2016
(no Click2Run installation)
- Supports Outlook 32-bit and 64-bit variants
- Office 365/Exchange WebService (EWS)
- IBM Notes 9
- Telephone book integration (CD/DVD/network installation)
- Apple iPhone®
- Samsung Galaxy®
- Nokia Lumia®
For the integration of smart phones/mobile phones, an already coupled (paired) device is required. The device must support the Bluetooth Hands-Free Profile (HFP) and Phone Book Access Profile (PBAP). Not every device supports simultaneous Bluetooth pairing with a headset.
You want to include contact databases
for reverse searches? The MetaDirectory
merges various contact data for ProCall
Enterprise. It standardizes names,
addresses, call numbers and customer-
specific information and enables effective
searches with customizable results.
As a result of the additional connection of external
telephone directory providers such 'Das Telefonbuch',
Herold, twixTel, Swisscom Directories or the klickTel server,
the contact data of these network installations or
WebServices can also be directly accessed.