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PhoneTools

Microsoft Skype for Business / Lync with hotkey dial

Select and dial telephone numbers via Microsoft Skype for Business / Lync from their applications, e-mails and websites with a single keystroke (Hotkey).

 Try PhoneTools

PhoneTools

PhoneTools from estos are innovative telephony assistants that have been developed specifically for Microsoft Skype for Business / Lync. They add useful CTI functions to the Microsoft Skype for Business / Lync client.

Microsoft Skype for Business / Lync users can now, as known from the estos CTI solutions, mark a call number in Windows applications, e.g. in Internet Explorer, and start a call with a keystroke (hotkey). This saves the user tedious copying or retyping. The hotkey can be defined specifically for a user in order to ensure trouble-free operation even with keys already pre-assigned by other applications.

Functions PhoneTools
Hotkey Dial

Hotkey Dial

Place a call from the application.
Start a call from each application, e-mail or website with a single keystroke (hotkey). The integrated hotkey dial saves you time-consuming tapping on your telephone. The hotkey can be defined specifically for a user in order to ensure trouble-free operation even with keys already pre-assigned by other applications.

Dial from third-party applications

Dial from third-party applications

Integrate third-party contacts.
Many CRM and ERP systems offer the option to connect a telephone system using the TAPI standard. estos PhoneTools additionally provides a TAPI interface to each client creating a maximum level of compatibility with third-party applications.

It just works

Check out our quick tutorial, it will get you through how useful PhoneTools can be for your company while its deploy and configuration is seamless.

Technical requirements

PhoneTools is compatible with virtually all versions of Microsoft Skype for Business and previous versions.

PC Server – Hardware

  • PC with 1 GHz
  • 512 MB RAM
  • 50 MB free hard disk space

PC Client – Software

  • Microsoft Windows Vista (SP2)
  • Microsoft Windows 7 (SP1)
  • Microsoft Windows 8
  • Microsoft Windows Server 2008, 2008 R2, 2012, 2012 R2

Supported versions

  • Microsoft Office Communicator 2007
  • Microsoft Office Communicator 2007 R2
  • Microsoft Lync Client 2010
  • Microsoft Lync Client 2013
  • Microsoft Skype for Business Client 2015
  • Microsoft Skype for Business Client 2016

Try our software now for 45 days for free and without registration

PhoneTools adds a hotkey dial to Microsoft Lync. Continue to use PhoneTools after the trial period by ordering a license key from your technology partner or our online shop and activating the software.

 

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Optional products
ECSTA series

The professional CTI middleware of the ECSTA series from estos enables the integration of common CSTA-compliant telephone systems in the CallControlGateway. See which telephone systems ECSTA middleware is available for.

Further information

CallControlGateway

CallControlGateway connects telephone systems with Microsoft Lync / OCS. In this way, you have the option to add traditional classic telephony functions to Lync. Telephone calls can be started and received directly from your Lync client via PhoneTools, for example.

Further information

Contact Kit

The Contact Kit for Lync integrates your contact data from ERP / CRM systems directly to Microsoft Lync. Optimize your processes and improve your customer and employee satisfaction. The Contact Kit for Lync is the way forward for an optimum communication process.

Further information

Collaborations and certifications